American International Underwriters, Limited


	Important note about American International Underwriters, Limited (AIU) website
	1.	Terms, conditions, limitations and exclusions apply. A full copy of the policy wording and complaints procedure is available on request. AIG General Insurance Concierge is a service provided by American International Underwriters, Limited, (AIU) general agent of American Home Assurance Company, Hong Kong Branch (AHA), National Union Fire Insurance of Pittsburgh, P.A., Hong Kong Branch and New Hampshire Insurance Company, Hong Kong Branch, which is an authorized, issued and regulated by the Hong Kong Special Administrative Region, People Republic of China. Images are representative only.
	2.	AIU.com.hk privacy statement Any personal information you transmit to American International Group, Inc. and its subsidiaries and affiliates (collectively, “AIG”) via this website will only be used for purposes of processing your application, the assessment and processing of claims and any other administration relevant to any policy issued by AIG. Statistical information derived from personal information transmitted to AIG via this website may be shared with third parties but will not include any personal identifiable data.
	3.	AIU.com.hk privacy policy AIUHK.com/AIU.com.hk recognizes and shares the privacy concerns of visitors to this web site. Several measures are taken on this site to safeguard your personal information while providing personalized services to you
	4.	FAQs about AIU.com.hk privacy data.
	4.1	What personal information does AIUHK.com/AIU.com.hk collect? AIUHK.com/AIU.com.hk asks for information necessary to provide you with up-to-date, personalized data from this web site, to develop and improve products and services offered by means of this web site, and to maintain and improve customer service. This information includes your name, e-mail address, and information about pages you have requested from AIUHK.com/AIU.com.hk If you request information about insurance product and service rate(s) from member companies of American International Group, Inc. (the "AIG Companies"), AIUHK.com/AIU.com.hk may ask for your contact information in order to send you this product information. The information collected on the AIUHK.com/AIU.com.hk site is not shared with third parties who are not AIG Companies unless we are required to do so by law. AIUHK.com/AIU.com.hk uses "cookies" to gather statistical information concerning web traffic and usage patterns. Cookies do not track your name, e-mail address, or similar personal information.
	4.2	Is my information secure? AIUHK.com/AIU.com.hk takes several measures to handle your information securely. Access to this web site's servers is limited to employees, agents, and contractors of AIG member companies. Standard practices require these personnel to preserve the confidentiality of user information they receive while performing their jobs and conducting the business of AIUHK.com/AIU.com.hk
	4.3	How does AIUHK.com/AIU.com.hk use my information and what is the benefit to me? AIUHK.com/AIU.com.hk uses the information to generate accurate rates, provide a content-rich user experience and to improve this web site. In addition, if you purchase any product through an AIG member companies, the information will become subject to the privacy policy of that AIG member companies. AIUHK.com/AIU.com.hk may send you an e-mail about services and products offered by AIG member companies or their third-party partners. If you do not wish to receive these e-mail messages please email aigonline-webmaster@aig.com
	4.4	Does AIUHK.com/AIU.com.hk disclose collected information to third parties and can I choose how AIUHK.com/AIU.com.hk uses the information? Third parties may offer services which are accessible from this web site, including access to information delivered over the Internet. AIUHK.com/AIU.com.hk is not responsible for the privacy practices or the content of any other web sites that are linked to or from this web site. Any information you provide to these third parties will be subject to their respective privacy policies, and not to this privacy policy. Please read third parties' privacy policies carefully before sending such third parties any personal information. AIUHK.com/AIU.com.hk may share personal information with other AIG member companies to provide services to you and inform you of services, news and products which may be of interest to you. AIUHK.com/AIU.com.hk may also share personal information with third parties who provide services to AIG and its member companies. AIG member companies participate in several insurance industry supported databases. Your information may be shared in the normal business of conducting insurance operations. Your information may be shared if you become a customer or claimant of an AIG member companies, with 1) a third party providing services for an AIG member companies, such as claims investigations, appraisals, or the detection of fraud or material misrepresentations; 2) insurance regulatory authorities; 3) law enforcement agencies or other governmental authorities to protect the interests of the AIG member companies or to report illegal activities; and 4) organizations conducting actuarial or research studies.
	4.5	How can I change or delete my personal information? If you have any questions about this privacy policy, or if you would like to change any of your information on file with us, please e-mail aigonline-webmaster@aig.com In the event of any inconsistency between the English and Chinese version of this website, English version which prevails